Download My Fios App. Contact us. Sign in. Choose your cart Mobile solutions. Home solutions. Have a phone you love? Line must remain active for 45 days. See vzw. Swap devices with someone on your account FAQs. About swapping devices Expand All. How do I swap mobile phones with someone else on my Verizon account? The numbers must be on the same Verizon mobile account while the lines are active.
You can swap devices with someone on another account once the devices are deactivated. If there is a pending order on your account, it will need to be complete or cancelled before you can swap devices. Prepaid Family Accounts aren't able to swap devices at this time. Can I switch to a phone that was used on a different Verizon mobile account? Is there a charge for switching between 2 phones on my account?
If I swap phones with another one that's activated on my account, will I lose my contacts and media? Why isn't my device compatible with my plan? If I am swapping phones do I need a new device protection plan?
Can my spouse and I keep our same phone numbers if we swap devices? If you swap devices, you can still keep your same mobile numbers. Related links. Video: How to swap phones on your account. Watch this video to learn how to switch your device with another person on your account. Connect with us on Messenger. Visit Community. Top Device Brands. Watch accessories. Shop all plans. Shared data. International services. Connected devices. Those who serve. Kids plans.
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Social impact. But for Verizon wireless in the United States, things could get pretty tricky and the answer to the question would surely now be based on a few factors. Yes, you can switch SIM cards between phones on Verizon as long as both phones are Verizon smartphones and you have an active Verizon plan. Mobile carriers in the United States have a system where the smartphones you buy on the market are locked to their networks, at least for some time.
According to a Verizon rep we spoke to about this, the company will be sending a software update nationwide that will allow phones to access the 5G network regardless of the SIM card. The only problem you would have with accessing 5G could be your phone. Enter your Verizon user ID or mobile phone number, as well as your password, and then click Sign in. You must be the owner of the account the person whose name is on the billing statement or a designated account manager to do a phone swap.
This is because both phones need to be powered down at the same time for the swap to work. Click the Devices tab. It's in the top-right area of the page between "Plan" and "Shop. Click Activate or switch device. It's near the top of the menu. Scroll down and click Swap numbers. It's on the right side of the page. All active phones on the account will appear. Select the phones you want to swap and click Next. Check the boxes above the two phones you want to exchange.
Select an equipment protection plan if prompted. If the phone you're switching to has an equipment protection plan that isn't compatible with your current phone, you'll be prompted to select a new equipment plan. Select the desired plan and click Confirm to make the change. Select a new data plan if prompted. If the data plan on the phone you're switching to isn't compatible with your current plan, you'll be prompted to select a new plan. Select a new plan and click Confirm.
Review the changes you've made to your plan and click Confirm. If you were prompted to select a new data or equipment protection plan, you'll see the details of these changes for both phones. Clicking Confirm confirms that you are okay with these changes. Back up your phone. You should do this on both phones so neither of you lose valuable data. Follow the on-screen instructions to back up your data, and then click Continue at the bottom-right corner.
If your old phone was an iPhone and you are switching to an Android, you should also turn off iMessage before you continue. To do this, open your iPhone's Settings, tap Messages , and slide the "iMessage" switch to the Off position.
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